Last updated: . This is a starting template — please have it reviewed by legal counsel before going live.
Meherbaan is a charitable meal-gifting platform that lets givers ("Meherbaans") fund meal units that are redeemed by verified labourers ("Mazdoors") at verified food providers ("Tandoors"). By using this website you agree to these Terms.
You must provide accurate registration details and keep your credentials secure. You are responsible for activity under your account. We may suspend accounts that violate these Terms or applicable law.
A gift purchases meal units that become available for redemption according to the platform rules (including any deferment period). Gifts are charitable contributions and, once redeemed, are non-returnable. Unit prices and any platform fee are shown before purchase.
Payments are processed through third-party providers (e.g. JazzCash / card networks). By paying you authorise the charge shown at checkout. We do not store your full card or wallet credentials.
Campaign units fund a specific beneficiary or cause. Amounts shown as "raised" reflect completed payments. A platform fee may be added on top of the campaign target; it is never deducted from the beneficiary amount.
You agree not to misuse the service, attempt unauthorised access, or use it for any unlawful purpose.
The service is provided "as is". To the extent permitted by law, Meherbaan is not liable for indirect or consequential losses arising from use of the platform.
We may update these Terms from time to time. Continued use after changes constitutes acceptance.
Each registered Tandoor receives a number of free units every calendar month, set by Meherbaan and shown in the Tandoor app. Up to that monthly free allowance, no service fee is charged on payouts. Once a Tandoor exceeds the free allowance within the same calendar month, a service fee — a small percentage of each subsequent payout (for example, 1%) — is deducted from that payout at the time of disbursement; the Tandoor receives the payout amount minus this fee. The free allowance resets at the start of each calendar month. The current free allowance and fee percentage are configurable by Meherbaan and are shown to the Tandoor in the app, along with the fee deducted from each transaction and the month-to-date total. This fee applies only when the feature is enabled by Meherbaan; when it is disabled, no service fee is charged on any payout.
For a registered worker's (Mazdoor's) first few accepted redemptions in each calendar month — a count set by Meherbaan and shown in the app — the redemption is settled directly in cash between the worker and the Tandoor rather than by an electronic payout. In these cases the worker pays the Tandoor the provider's share (the unit price minus the platform fee) in cash at the time of collection, the Tandoor receives that full amount in cash, and Meherbaan retains the equivalent amount as revenue in place of making an electronic disbursement. Both the worker and the Tandoor are shown a clear prompt with the cash amount before the redemption is completed. After the monthly free-count is reached, redemptions return to the normal subsidised electronic payout. This applies only when the feature is enabled by Meherbaan; when disabled, all redemptions use the normal electronic payout. The monthly count is configurable by Meherbaan.
Questions? Visit our Help center.